Message from Management

Under our corporate mission, "SAVE the DIGITAL WORLD," we provide a wide range of services for the gaming and entertainment industry, supporting content throughout its entire lifecycle—from development to live operations. Our services include debugging, customer support, localization services such as translation and LQA (Linguistic Quality Assurance), and marketing support.

Since our founding, we have continuously delivered services dedicated to improving the quality of games and entertainment content. Today, approximately 8,000 registered testers and entertainment professionals from diverse backgrounds support our operations. Leveraging more than 25 years of accumulated expertise and know-how, while expanding our service portfolio to include AI Engine-powered translation solutions and marketing services with strong global capabilities, we are evolving into a Global Quality Partner that comprehensively supports the worldwide success of entertainment content.

Today, the entertainment industry is undergoing a significant transformation. Advances in generative AI are fundamentally changing the way content is created, dramatically accelerating development cycles and expanding creative possibilities. At the same time, new challenges have emerged, including how to ensure content quality, maintain consistency within creative worlds, and deliver compelling user experiences.

In games and entertainment content, technical quality alone is not enough. Enjoyment, immersion, intuitive usability, and consistency within the creative world are equally important aspects of quality. These qualities can only be fully evaluated through human sensibility, intuition, and insight. By leveraging the human sensibility, intuition, and insight that AI cannot replicate, we help assure what we call "Entertainment Quality" and enhance the value of content.

For us, quality is not merely about eliminating defects. It is about unlocking the full potential of content and supporting the success of our clients. We approach every project with sincerity and dedication, working alongside our clients to solve challenges and striving to create exceptional user experiences for audiences around the world.

Looking ahead, DIGITAL HEARTS will continue to embrace emerging technologies, including AI, while refining the unique value that only people can provide. As a Global Quality Partner for the gaming and entertainment industry, we remain committed to supporting the creation of content that inspires, engages, and delights people around the world.